APA Style

TJIPTONO, Fandy, DIANA, Anastasia. (1996). Total quality management edisi 2 . Yogyakarta: Andi Offset.

Chicago Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management edisi 2. Yogyakarta: Andi Offset, 1996. Text.

MLA Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management edisi 2. Yogyakarta: Andi Offset, 1996. Text.

Turabian Style

TJIPTONO, Fandy, DIANA, Anastasia. Total quality management edisi 2. Yogyakarta: Andi Offset, 1996. Print.