An individual with a career faced with various career challenges may experience work-related
stress. Work related stress is a factor that threatens employees’ health. The most common
negative consequences of stress are particularly the deterioration of performance and
efficiency, decrease in productivity and quality of customer’s services, which results in health
problems. Work-related stress is a global issue, and banks are no exception. This paper presents
a survey to investigate the influencing factors on work stress in banking industry. The study
designs a questionnaire and distributes it among 200 randomly selected bank department
managers in city of Tehran, Iran. Using principle component analysis, the study has detected
five factors including organizational characteristics, external environment, work content,
personal characteristics and top management.